Google 2FA (Two-Factor Authentication) is an extra layer of security. When logging in, a notification (Google Prompt) will pop up on your smartphone asking, “Is this you?” Simply tap “Yes” to log in immediately—the most secure and convenient method.

What You Need

  • Your smartphone (with the Gmail app installed and logged in to your @bu.ac.th account)
  • A computer (or a second phone) to access the settings page

Setup Guide (4 Steps)

Step 1: Go to Settings

  • Open your computer browser and go to myaccount.google.com (log in with your @bu.ac.th email).
  • Click on the Security menu.
  • Scroll down to 2-Step Verification and click it.
  • Click Get Started (the system will ask you to re-enter your password).

Step 2: Select Google Prompt

  • Your computer screen will display your registered smartphone name. Click Continue.
  • Test the system: A prompt will pop up on your smartphone. Tap Yes, it’s me.

Step 3: Add a Backup Phone Number

  • Enter your mobile phone number (to receive a verification code via SMS if you have no internet access).
  • Enter the 6-digit code received via SMS on your computer, then click Turn On.

Step 4: Save Your “Backup Codes” (Crucial Step!)

  • On the same page, scroll down to Backup codes.
  • Click Get backup codes, then download or take a photo of them.

Use these codes if your phone is lost or if you are locked out of your account.

Common Issues & Quick Solutions

Issue Solution
1. No prompt pops up on your phone Open the Gmail app on your smartphone, and the prompt should appear immediately.
2. A prompt pops up when you didn’t try to log in Tap No immediately! This means someone knows your password. Change your password right away.
3. Phone is lost / No internet / Locked out On the login screen, click Try another way to sign in and enter one of your saved Backup codes.

In short: Having the Gmail app on your phone and saving your backup codes ensures your @bu.ac.th account remains completely secure!